Claim OwnershipMastering Business Operations - Streamline your Service Business | Business Systems| Planning |Processes
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Serving your clients well means offering them the best experience possible. This starts with having the systems in place to provide that experience, both for yourself and your clients. It then follows that you can’t serve well if your business operations are not in order.
If you’re feeling overwhelmed with the backend of your business, that is the administrative and technical details of running your business, and are ready to step forward in confidence, you’re in the right place.
Welcome to Mastering Business Operations – the podcast for women entrepreneurs who are ready to take the next step to sustainable growth in their online service business.
I’m your host, Aixa (pronounced “eye-eek-sah”) – Operations Consultant, Systems Strategist, and coffee lover.
My mission is to help you simplify your day-to-day by creating processes and systems that allow you to streamline your business, not only so you can be more effective, but so you can serve with excellence and enjoy running your business.
Here, we’ll talk about Standard Operating Procedures, Business Systems, Resource Management, and also a dose of Productivity Tips and Faith to support and encourage you in your entrepreneurial journey.
So if you’re ready to simplify and streamline your business, follow Mastering Business Operations on your favorite podcasting platform. New episodes are released every Tuesday.
I look forward to connecting with you!
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If you’re feeling overwhelmed with the backend of your business, that is the administrative and technical details of running your business, and are ready to step forward in confidence, you’re in the right place.
Welcome to Mastering Business Operations – the podcast for women entrepreneurs who are ready to take the next step to sustainable growth in their online service business.
I’m your host, Aixa (pronounced “eye-eek-sah”) – Operations Consultant, Systems Strategist, and coffee lover.
My mission is to help you simplify your day-to-day by creating processes and systems that allow you to streamline your business, not only so you can be more effective, but so you can serve with excellence and enjoy running your business.
Here, we’ll talk about Standard Operating Procedures, Business Systems, Resource Management, and also a dose of Productivity Tips and Faith to support and encourage you in your entrepreneurial journey.
So if you’re ready to simplify and streamline your business, follow Mastering Business Operations on your favorite podcasting platform. New episodes are released every Tuesday.
I look forward to connecting with you!
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32 Episodes
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Sometimes we can get so caught up in the day-to-day that we lose sight of the bigger picture. This can be true in life and business. In a world that tells us that more is better, we can be inclined to think that the more hours we work the better; the more money we make the better, the more activities on our calendar the better...
But more is not always better. It can sometimes mean more pressure, more hustle, and more disappointment. Join me in today's episode as we talk about work-life harmony and why a full life doesn't necessarily mean a full calendar.
REMINDER: This episode marks the end of Season 2. Stay tuned for Season 3 in the Fall of 2023. In the meantime, you can stay connected with me through LinkedIn, my monthly newsletter, or work with me if you need help improving your operational efficiency. See below for all the links!
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As business owners, summers usually mean a slower time. It can vary depending on your industry, but with kids being out of school for the summer, that usually means we want to take a step back as well.
That begs the question: How can we stay productive during the summer?
Well, that's exactly what I talk about in today's episode. Tune in!
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EFFICIENCY AUDIT
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As a service provider, it is likely that you are many times caught up in the day-to-day of serving your clients, leaving little to no time for taking a look at the seemingly little things that can end up making a BIG impact in your business.
It could be that you know something is off in your operations but you're not sure where to start diagnosing what that is, and even if you do, you just don't have the time to take care of it.
If you relate with this scenario, you can take a deep breath and sigh in relief because I'm about to share with you 7 signs that you need an operational efficiency audit.
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EFFICIENCY AUDIT
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As much as you want your business to grow, you don't want to do it at the expense of valuable resources.
So today we take a look at how operational efficiency can serve as a bridge between where you are now and the growth you want to experience.
Buckle up because I bring you some principles and a practical example to illustrate how you can apply operational efficiency to your service-based business.
Let's dive in!
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EFFICIENCY AUDIT
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We all want to make the most of what we have, especially when it comes to business. This is where operational efficiency comes in. If you haven't given much thought to it, you want to stick around and find out, not only what it is, but how it impacts your service-based business.
I can tell you that it is more than doing things well, as the effects ripple out in ways you may have not considered.
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EFFICIENCY AUDIT
https://www.xamesolutions.com/efficiency-audit
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You've probably heard the quote: "You can't improve what you don't measure". I find it to be true and that is why today I want to talk about evaluating and improving.
If you follow me on Instagram or are signed up for my monthly newsletter, you know that I decided to make a pause on Instagram. This is something I had thought about for a while, but took some time to evaluate before making the final decision.
One thing that I've learned in business is that you have to evaluate on a pretty consistent basis and be ready to adapt based on the results of the evaluation. It's not just about identifying what's working or not, but making the changes that will allow your business to improve and grow sustainably.
So get comfy and listen in as we dive into what a business evaluation can look like and how it can serve as a tool for improvement and growth.
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As your service-based business grows, you may hear the term SOPs. What are they, but most importantly, why does your business need them? SOP stands for Standard Operating Procedures and they're a foundational piece to your business running smoothly.
But this is just a small preview of what they are and why they're so important. Stay tuned to get the scoop on SOPs!
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I'm so excited to spend some time with you today and speaking of time, I know it's a hot commodity so I want to share with you 3 surprising ways to save time as a service provider. Because, girl, we can always use more time, whether that is to use in our business, our home, or just to kick back and relax. So get ready to save time starting today!
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Part of keeping our business operations running smoothly is learning to get out of our own way when we need to. I say this with a whole lot of love because it's something I've had to do as well. And, heck, who am I kidding? I'm still learning to do this because, with every stage of growth, we'll face resistance.
So stay with me as I share with you 5 tips that have helped me get out of my own way so I can continue making progress in my business.
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In episode 20 we talked about managing a balanced workload and today I want to touch on how feeling overwhelmed can impact how you manage that workload.
There can be a lot of reasons that may be obvious: too much to do, you're taking on more than you can handle, or you don't have proper support...
The truth is that those are all surface-level reasons that can be tied back to three core reasons that are keeping you from operating from a place of peace and therefore running your business effectively.
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Managing a balanced workload as a woman entrepreneur can be challenging, to say the least. When it comes to work-life talk, I don't like to use the word "balance" because it implies you need equal parts on either side, which is impossible! If you want to hear more on this topic, listen to episode 9. But if you want to know more about how to balance the workload in your business, stay tuned because, in today's episode, I give you tips and strategies to help you prioritize and stay organized as you run your business and provide services.
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Part of keeping your business operations in check and running smoothly is starting with a plan. A good plan will serve as an outline for what you want to do in your business and therefore will guide you in how you operate in a particular season, in terms of how you want to approach it.
With a new quarter right around the corner, I want to give you sort of a template you can use to do your quarterly planning, not just for this upcoming quarter, but for any quarter.
Let's dive in!
PLAN YOUR QUARTER
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Last week on episode 17, we talked about the pros and cons of process automating as a way to help you decide when it's a good time for you to automate. So if you haven't listened to episode 17, I recommend that you do so you have a better idea of what factors you should consider when automating your processes.
Now that brings us to what business processes you want to automate as an online service provider so you can save time and be more effective.
So today I'm giving you the scoop on the top 3 business processes that I think you should automate sooner rather than later. And I also share tools you can use for automating them!
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You may have heard a lot about process automation in connection to streamlining your business, but the question is: is it right for you at this stage of your business?
Stay tuned for today's episode as we explore what automation is, as well as the pros and cons of having it. The purpose of this episode is not to discuss if automation is good or bad, but to give you some general guidelines to determine when is the best time for you to implement it.
Have your pen and notebook ready because this is a juicy one!
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When I talk about sustainable growth, I mean that your business can grow at a pace that is doable for you and according to the resources you have on hand to keep running it. That being said, how can you set your business up so that it can grow without draining you, or your resources?
That's what we talk about today so let's get to it!
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Welcome to Mastering Business Operations – the podcast for women entrepreneurs who are ready to take the next step to sustainable growth in their online service business.
As a coach, mentor, consultant, or service entrepreneur, you want to give your clients the best experience possible, right? This starts with having the systems in place to provide that experience, both for yourself and your clients. That being said, you can't serve well if your business operations are not in order.
If you're here, you may feel overwhelmed with the administrative and technical details of running your online business. Maybe you feel pulled in every direction and even stuck because it's hard to step forward when it seems like everything requires your attention at the same time.
At this point, you probably wish you could press a button to manage your business smoothly and focus on serving your clients, without worrying about the backend of your business. Well, I have a solution for you!
Listen in to learn more about how you can master business operations!
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One thing I know for sure in business is that we never stop fine-tuning as we grow. The more we serve and learn more about ourselves and our clients, the more we can pinpoint how we can best serve.
After almost three years in the field of productivity (a journey that started before Productive Coach Lady), it's always been my goal to help you be more effective in what you do. So today I want to tell you about how I will specifically help you do this, and I am so excited to share it with you! So get comfy for this short but juicy episode, and get ready to refocus!
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We all want to be more productive and at some point may try all the things in our pursuit of productivity. But did you know that some productivity tools can be counterproductive? As the popular saying goes: "Not everything that shines is gold".
Before you jump on any productivity trend or tool, it is essential that you know yourself and how you work best. So today I want to encourage you to examine the tools you use and evaluate if they're really serving you.
Maybe they helped you a long time ago but now you're in a stage where they're not the best tool anymore. I don't want you to force yourself into using something, just because someone else is using it or because it used to work for you a few years ago. Learn yourself as you evolve, so you can pick the tools that will best work for you, not against you.
It's not that the tools that I'm about to share with you are bad; it's just that they can be counterproductive in ways you may not have considered.
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Happy Valentines' Day, sister! Whether you're married, in a relationship, or single, we can always celebrate love and friendship and ultimately, the One Love that allows us to love well: God's love. 'Cause we only love because He loved us first.
So with that in mind, I thought today would be the perfect day to bring you some encouragement as you serve with love in your business and personal life.
I'll be sharing 7 verses in the NIV version: 5 centered around what serving with love looks like for us as women of faith, and 2 verses around the position of our hearts as we serve others inside and outside our business.
Tune into the episode to dive deeper into these verses with me!
EPISODE REFERENCE:
"Put On Love" by Maverick City Music.
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So we've been talking about workflows and systems in episodes 10 & 11, so today I thought it would be good to talk about 3 essential systems that you need as an online coach. If you haven't listened to episodes 10 & 11 yet, I recommend that you do so you have a little bit of the foundation for what we're gonna talk about today.
Based on my experience, I've defined 3 systems that are essential for your coaching business, and they have to do with the priorities in your business. Get your notebook and pen ready 'cause this episode's gonna be juicy!
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